Charitable donations – Help Dan http://www.helpdan.org

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Every year Principal Communications support a charity by donating a small percentage of profits to a charity of our choice, we try to support local and small charities so the funds go to those who need it and are not lost in administration. We have decided this year to support a very good cause, please look at www.helpdan.org for more information. Dan is the godson of a family friend and he refuses to eat and drink, all of his nutrition is received through a button he has had surgically inserted into his stomach, he has also been diagnosed with Autism Spectrum Disorder. Dan is at school age but needs to be able to eat and drink normally to be allowed to attend and this is where the urgency comes in.

The full story is on their website written and managed by Kevin, Dan’s father, but in brief they need to raise at least £20,000 before April to send Dan over to Austria for treatment as the NHS and Great Ormond Street hospital have been unable to cure Dan’s rare condition. Kevin has been working hard to achieve this and has reached the half-way point but he is not there yet! The fund raising will continue after this milestone to assist with his treatment in future months and years.

Please donate if you can and if you have any questions then please do not hesitate to contact Kevin at kevin.harrison@me.com.

Thank you for your support

Website Access Issues

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We would like to apologise to any customers who experienced issues accessing our website from Thursday 12th August to Monday 16th August. This was due to an issue with the server our website is hosted on – service is now restored and we are monitoring the situation and the ‘issue’ is being investigated further.

End of Year update

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We have had a very busy and innovative year. P&O have now adopted our server solutions and we have this year rolled out 3 InteGrate servers (Fire Notification) and 2 wake up servers across their fleet. We have installed many new NEC solutions throughout the UK and supported many customers all over the world. We have completed many cabling projects for both our customers and other dealer/resellers and although CAT6 is greatly talked about, we are still seeing many requests for CAT5e. All our installations carry our 5 year guarantee! We thank all of our customers for their business and look forward to working with you in 2010.

Bridging the gap between technologies

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We are proud and excited to announce the release of a new application, which has been designed, built and developed by ourselves. The product, called integrate and its feature rich bigger brother called integrate plus were the brainchild of senior engineer Steve Henstock. This idea came about after we were approached by Island Telecom Group (ITG) to integrate a fire detection system with an NEC Philips SOPHO telephone system. The protocol offered by the fire detection system was not compatible with the PABX interface so Steve called on his vast years of experience to develop a solution to interface between the two systems, and with the help of our developer it’s here!

integrate in its standard form takes messages from the fire system (or indeed any type of detection/security system) and converts them into telephone calls to notify key staff or members of the public that an incident has been detected and advises them via messages as to the correct action to take.

integrate plus takes this a little further and can email key staff and send text messages for DECT phones to speed up the reaction time.

The possibilities of this product are endless and we are working with several clients to develop it further to meet the extraordinary needs that were once impossible.

Called to the other side of the world!

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On New Years day we received an urgent call  to attend a system down on board a Cruise Ship near Fiji. After setting off Friday night we boarded the vessel, which had no internal communications, on Tuesday morning. The fault was rectified extremely quickly and efficiently and it was requested that our engineer stay on board for the week to train staff and address any further issues or enhancements.

Around the world in 23 days?

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Our continued success in the Marine Telecom arena resulted in us being asked to attend two vessels for a period of 3 weeks to assist with the change out and integration to a new and more reliable satellite provider MTN (America). The project went very well with seamless changeover and Principal Communications UK can highly recommend MTN as a satellite provider.

Our Website and Logo gets a makeover

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Principal communications (UK) has had a new logo designed, also the website has had a complete makeover. With a news page added to keep our clients up to date with changes and innovations. If you require a new website or changes making to your existing website then please contact us.